Cap 1 closing account

[Anonymous]

Got an email and now letter from Cap 1 that they are closing my account because I have not used it in two years! The letter says that it will be closed next year, that use of it is restricted, and that I cannot get it unrestricted. The letter also says that I have $1.69 in reward balance and that I need to use it. What?!?

I've been building my credit for quite some time now and am disappointed as well as shocked. Has anyone had this happen to them and found what they can do about it? Doesn't seem like this would happen so fast.  I tried to call but recording said hold time was 3 hours!!

[Anonymous]

I do not like seeing this happen to anyone but two years is actually a quite lenient threshold for an issuer.

[Gmood1]

So have you used the card in two years? Closure or CLD should be expected if the card isn't used in two years.

Some banks will close within a year if no activity.

Have you tried to use the card since receiving the notice?

[Anonymous]

I'm not sure why you are shocked that they are closing your account when you haven't used it in 2 years.

[Anonymous]

I have not used it in over two years.  I was informed that it did not matter but I guess that's only for some other issuers I guess.

[Anonymous]

No I haven't tried to use. I still want to call but I don't know if I'll be able to get through. Maybe open another card somewhere else when this one closes. IDK

[Anonymous]

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@Anonymous wrote:

I have not used it in over two years.  I was informed that it did not matter but I guess that's only for some other issuers I guess.

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I'm curious where you got that info.

[Anonymous]

Been a while but it was on this site. It's been so long that I'm trying to update my info but the site has changed so much, I'm trying to figure out how.

[Physh1]

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@Anonymous wrote:

I have not used it in over two years.  I was informed that it did not matter but I guess that's only for some other issuers I guess.

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You were given wrong information...

[Kforce]

Most card issuers want to see you use their credit card.

The rule is to use each card you you wish to keep alive at least every 3-4 months.

Many just close the card  and others give you a credit limit decrease.

Very few give you a warning, it just happens.

You only need a few dollars 5-10 every few months.