@Anonymous wrote:
@MyLoFICO wrote:Yeah it looks like they took it down. Sad day. I tried it twice yesterday and got the same thing.
We broke it already! Pfft!
yep, we cant have nice things. The stuff I run across on MF, normal folk have never heard of: CLI's, multiple lenders, SCT's, and wait for it 100K revolving credit lines.
I will call tonight and see if I can get a new link.
Attempt #1 - Failure
I took the liberty of removing the superfluous greetings and validations to shorten the read. .
Hi, this is Sherlock. Whom do I have the pleasure of chatting with today?
You 04:36 PM
Hey, Sherlock. My name is MyLoFICO. I was wanting to check and see if my Quicksilver is eligible for an upgrade?
Sherlock 04:36 PM
I appreciate that you have contacted us to check on this. I would be glad to access your account and check that for you. Bear with me for just a moment while I review the account.
You 04:38 PM
Sure thing
Sherlock 04:39 PM
Thank you for your patience.
MyLo, I have reviewed your account and I see that currently I do not see a upgrade offer available on the account.
You 04:39 PM
Ok. I figured that might be the case. Is there a way I can check for upgrade eligibility online without having to go through Chat or the phone?
Sherlock 04:41 PM
I’d be happy to show you how you can check if you are eligible for the upgrade offer.
Sherlock 04:41 PM
If you have available offers displayed, then you are eligible to upgrade your card or change the rewards program.
Sherlock 04:41 PM
From the postlogin interstitial page, click Upgrade Now, to be directed to the Rewards Upgrades page.
You 04:42 PM
I don't see the upgrade now after login.
Sherlock 04:42 PM
If there is a offer available, then it will show up on your online account.
You 04:43 PM
That is odd. On my last upgrade it wasn’t there and the guy in chat said he saw one available. When I upgraded to the QS with no fee in April
Sherlock 04:43 PM
I understand that, however all the upgrade offers will not show up on your online banking account.
You 04:44 PM
And there is no way I can check myself? That seems kind of counterproductive for the customer.
Sherlock 04:45 PM
I'm sorry, there are not other options available, however you can get in touch with us anytime and we are available to help you 24/7.
You 04:45 PM
Well, I guess that will have to do. I appreciate your help.
Sherlock 04:46 PM
Thank you. I appreciate your understanding.
Got those upgraded cards today. Nothing different except the card is contactless. Still a Platinum MC. As long as it works, I can live with it. Lol
Has anyone noticed the upgrade link has been down over a day.
No longer available 