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Chase Blocked My Sapphire Preferred, Help

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expatCanuck
Super Contributor

Re: Chase Blocked My Sapphire Preferred, Help


wrote:

wrote:

wrote:

wrote:

chase bank is so lame like this. yes its better to not have fraud but i could live without them sometimes. they have done the same thing to many people. call the fraud department and the executive office. thats one reason its the last card i reach for if i am paying in public. you never know if the thing is going to work. amex and boa ALWAYS work.


Chase is very predictable (and, in my view, very reasonable).  They freeze new cards for a number of reasons:  app sprees, sudden high utilization across all cards, and (most frequently) attempts to meet the spending goal for the signup bonus at breakneck speed through non-organic spending.  In each case, the cardholder is engaging in behavior that implies a desperate search for new credit and bonuses, so Chase wants to re-assess their risk.


spot on.  besides nfcu I cannot dream of a more stable lender to spend with and sapphire it is not-outsourced, a big plus.  5/24 caused a flurry to get cards up front so in a way they caused much of the shut issues.  amex has one a lifetime.  they all have their +/-  just hope the op can get past their situation, shame to lose such a nice card


I can name a few that are more stable IME. lol

Never a hiccup or card issue. That would be USAA, Citi Bank, Penfed, NASA FCU,, AMEX. I'm sure I can think of some others..give me a minute. 😂

I can make a large purchase. I don't have to creep around or tip toe with payments. I don't have to rush and call to say I'm going to use the card for what it is intended. Chase can be a little ridiculous at times. Not the worst lender but surely not the cream of this crop either. 

I hope OP gets it straightened out. I suggest adding another solid lender down the road OP. One of the many reasons not to stack your eggs in the same basket.


 

I'm new to most of the issuers in my sig, but Citizens Bank has been solid for 8 years, and BoA solid for 18.

[I've had issues with the way Citi has treated both real fraud (too high a threshold, and lowered credit availability for 2+ weeks) and suspected fraud (too low a threshold, preventing me from purchasing a laptop -- not an issue on my BoA card).]


2025 Goal: save 3 months' net income

Starting FICO8: 666 (give or take a FICO)
[ Last INQ 12-Feb-2024 ]
EQ8502 INQ (Auto, Mort)7y4m
EX8506 INQ (2 CC, 2 mort, 2 auto)7y
TU8501 INQ (CC)6y8m
3/241/12AoYA 10m | AoOA 24y2m~1%

Yeah, FICO 9 is 850 as well. Smiley Happy
Message 41 of 71
negg
Frequent Contributor

Re: Chase Blocked My Sapphire Preferred, Help

Just scanned thru all the replies. I’m thinking new cc with $2000 in new charges and your chase checking account has $100 in it.  Can’t imagine why the red flags went up.  Good luck. 

CSR.........11,900.......Delta Amex $11,200.........Marriott Rewards Premier $8000.......Discover IT $9700......Citi Preferred $8600.......Chase Freedom $10,800.....Barclay(apple) $11,600......BofA $1500.......Capital One $7400......FNO $9800......Barclay(Hawaiian airlines)$11,000......Citi Costco $15,000. June 1st 2013 0 credit cards and 575 fico. Today 117K in credit and 812 fico and ZERO INQUIRIES......ZERO. 2018 goal. 825 fico.
Message 42 of 71
Anonymous
Not applicable

Re: Chase Blocked My Sapphire Preferred, Help

Made a payment of $1,700 we’ll see what happens tomorrow.
Message 43 of 71
bourgogne
Valued Contributor

Re: Chase Blocked My Sapphire Preferred, Help


wrote:
Made a payment of $1,700 we’ll see what happens tomorrow.

I thought I read the balance was over $2K.  you need to pif this, borrow the $ if you can or whatever is needed.  do not call them, let them call you or wait 10 days and call

Message 44 of 71
Anonymous
Not applicable

Re: Chase Blocked My Sapphire Preferred, Help

I’ll see if I could get a loan from someone. I can’t leave myself broke until Friday I have kids.
Message 45 of 71
bourgogne
Valued Contributor

Re: Chase Blocked My Sapphire Preferred, Help


wrote:
I’ll see if I could get a loan from someone. I can’t leave myself broke until Friday I have kids.

drat I had a feeling about this.  if you have a rolex oyster datejust as collateral I will loan you the money lol.  you are in a real pickle and again not preaching but if they fire the card back up you have to promise yourself to never purchase a thing unless you can cover the charge.  I view everything as a charge card.  such a great card, I am rooting for you.  put a solid 10 days in before you call the # on the back of the card.  if you  can pif by then even better

Message 46 of 71
Anonymous
Not applicable

Re: Chase Blocked My Sapphire Preferred, Help

Agreed don’t call. Let this play out. No need to appear desperate to the lending / risk department.

Fingers crossed 🤞 for the original poster.

I hate the way they do their new account reviews / risk assessment reviews. Obviously, they have the right to do so and in events of fraud, it makes sense but it still rubs me the wrong way when it’s not. (I’m not referring to MFS. I’m okay with account reviews in those instances and even closures.)

Some folks switch all of their spending to a new bonus card and can rack up charges quite quickly and don’t MFS. What if it’s your only card and you’re traveling? You’d be SOL. (I get it, take another card. It sucks we have to do these things.) I know folks will be on the other side of this and we’re using their (Chase) card and they have a fiduciary responsibility to manage risk but it’s so frustrating. Mini rant over. Thanks for 👂.

Queue the it’s their prerogative to do whatever they want post.

OP, good luck. 🍀
Message 47 of 71
expatCanuck
Super Contributor

Re: Chase Blocked My Sapphire Preferred, Help


4theLoveofPoints wrote:
...
Some folks switch all of their spending to a new bonus card and can rack up charges quite quickly and don’t MFS.
...

MFS?


2025 Goal: save 3 months' net income

Starting FICO8: 666 (give or take a FICO)
[ Last INQ 12-Feb-2024 ]
EQ8502 INQ (Auto, Mort)7y4m
EX8506 INQ (2 CC, 2 mort, 2 auto)7y
TU8501 INQ (CC)6y8m
3/241/12AoYA 10m | AoOA 24y2m~1%

Yeah, FICO 9 is 850 as well. Smiley Happy
Message 48 of 71
Anonymous
Not applicable

Re: Chase Blocked My Sapphire Preferred, Help


wrote:

4theLoveofPoints wrote:
...
Some folks switch all of their spending to a new bonus card and can rack up charges quite quickly and don’t MFS.
...

MFS?


Manufactured Spending - Gifcards and Cash Alternatives. 

Message 49 of 71
Shadowfactor
Valued Contributor

Re: Chase Blocked My Sapphire Preferred, Help

just a comment and I could totally be wrong about this but

 

Not everyone uses credit cards like the people on this fourm do.

 

Most people have credit cards to buy things that they can't purchase because they dont have the cash to do so and pay them off over time.

Thats a huge part of how credit card companies make money. Yes Its probably not a good idea to do that at first with large amounts.

 

But say the balance on his card is 2200 and he pays 1700. thats $500 bucks left on the card. Not really all that much if you really think about it. They gave him a revolving credit line, its not the end of the world if $500 sits on the card for a couple weeks IMO. with being a new card his due date might be in march.

 

Obviously during an account review. It would be better to PIF and just leave it alone, but $500 revolving isnt the end of the world and its certainly better then being completely broke with no money, and already had to borrow money to pay the card off. IF they do shut the card off after he just borrowed money to PIF. He's going to be going upstream without a paddle.

 

Credit card companies like people that pay interest and dont carry HUGE balances as long as the payments are on time and well over the minimum.





Total Revolving Limits $254,800

Message 50 of 71
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