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Citi closed all my credit cards :(((

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sghosh5
Valued Contributor

Citi closed all my credit cards :(((

Today I logged into my citi card accounts and saw all my accounts were closed Smiley Sad checked my best buy and home depot cards, those are closed as well. Tried to contact them about reason and they said they periodically review accounts and close them based on credit bureau reports. Most likely opening too many new accounts is the cause Smiley Sad I lost a good chunk of credit limits today with Citi and may not be able to get back with them for long time now. Too sad Smiley Sad((




Shell FCU : 5K
Message 1 of 137
136 REPLIES 136
Medic981
Valued Contributor

Re: Citi closed all my credit cards :(((

Holey Snikes! Sorry to hear this!







Your FICO credit scores are not just numbers, it’s a skill.
Message 2 of 137
marmaladepie
Regular Contributor

Re: Citi closed all my credit cards :(((

Sorry to hear that.
How many is too many?
Message 3 of 137
NRB525
Super Contributor

Re: Citi closed all my credit cards :(((

Sorry to hear this OP. I have heard a while back that too many new accounts may spook Citi. 

How many new cards did you get recently?

 

Congrats on the rebuild as well. Looks like you have gotten quite a few cards during that rebuild. 

High Bal Jan 2009 $116k on $146k limits 80% Util.
Oct 2014 $46k on $127k 36% util EQ 722 TU 727 EX 727
April 2018 $18k on $344k 5% util EQ 806 TU 810 EX 812
Jan 2019 $7.6k on $360k EQ 832 TU 839 EX 831
March 2021 $33k on $312k EQ 796 TU 798 EX 801
May 2021 Paid all Installments and Mortgages, one new Mortgage EQ 761 TY 774 EX 777
April 2022 EQ=811 TU=807 EX=805 - TU VS 3.0 765
Message 4 of 137
sghosh5
Valued Contributor

Re: Citi closed all my credit cards :(((

I probably opened more than 5 accounts but was using my citi cards and paying them in full last 5 months. But still was treated like this. I am very sad. Will not check any forums here for long time



Shell FCU : 5K
Message 5 of 137
sghosh5
Valued Contributor

Re: Citi closed all my credit cards :(((

And now i am sure my scores will drop too due to this account closure. Hope chase does not do same to me



Shell FCU : 5K
Message 6 of 137
MrDFinance
Established Contributor

Re: Citi closed all my credit cards :(((

Sorry to hear that.... We're you holding a balance on the cards?... What was your overall utilization ?
Message 7 of 137
Anonymous
Not applicable

Re: Citi closed all my credit cards :(((

This makes me worried. I also would like to know how many is too many. I’ve opened several accounts recently as well. This includes 2 Citi issued cards.
Message 8 of 137
sghosh5
Valued Contributor

Re: Citi closed all my credit cards :(((

No balance. I pay all cards full. My overall balance in all three bureaus are 0%. I wanted to use Priority Pass using citi prestige card for my international trip next year February now i dont have the card. Already paid 450 dollars yearly fees to them, not sure if they will return that to me or not.




Shell FCU : 5K
Message 9 of 137
Medic981
Valued Contributor

Re: Citi closed all my credit cards :(((

I am thinking that the OP had too much exposure for Citibanks comfort. It gives me pause thinking about CLIs and such.







Your FICO credit scores are not just numbers, it’s a skill.
Message 10 of 137
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