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With no disprespect towards you, I'm going to have to say this:
You appear surprised that there are no locations near you. That should have been the first thing you should have considered when the thought got in your head to start dealing with DCU.
Second, nobody calling you. I did happen to receive a phone call from a rep when I joined and he thanked me for joining, gave his info about the bank and the products that they offered and inquired about my interest in further DCU products. It was a nice PR move and I was appreciative, but you didn't miss much.
Fact is, you're not the only DCU member to have no local branches - in fact, the majority of DCU members probably don't have accessible branches close by.
And despite the reservations you have now, those same reservations never occurred to you when you took an auto loan from them? Applied and was approved for a VISA with them? Opened accounts with them?
Count your lucky stars: you got an auto loan - probably at a great rate -, a credit card with a very decent starting limit and full online access to your products.
My vote is this: you'd be the biggest fool this side of the moon if you dumped all that on account of the reasons that you stated in your OP.
I'll remind everyone if we can't say anything nice don't say anything negative please
Thanks
I joined and any time i've had to call, their reps are always overly nice and helpful although they're not too knowledgable on how credit works, lol. I've never had a call from them, as if there's an offer i'd expect an email. So far no complaints, and love my free FICO and that i can do e-deposits!