HSBC

[mikesonthemend]

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@M_Smart007 wrote:

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@Anonymous wrote:

They are well known for ridiculous fraud policies but that ones next level stupid. 

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Not really "stupid",  You just Don't understand HSBC's level of Security.

They Don't Call it "World Class" just for the heck of it.

Right now I have just Shy of $250,000 cash in their HSBC Direct Savings.

Honestly, I sleep well at night, knowing some fraudster will never be able to get at it.

I have The HSBC Premier Card and Cash Rewards card with a combined limit of $75,000

I have had ZERO issues with My cards. Customer Service has been top notch IMHO.

Just Ask @Anonymous about HSBC? 

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Their credit card security may be of note, but they have some other areas of concern.

Barclays, Lloyds, RBS And HSBC All Hit By Cyber Attack On Travelex

HSBC and First Direct customers hit by online banking problems ahead of Christmas 

Nightmare for Christmas shoppers as NatWest, HSBC and RBS customers are locked out of their accounts after online banking systems go down 

And that doesn't begin to go into money laundering.

So far, America has not felt the pain of their actions. So far.

edit: @M_Smart007 I'm just mad about their stock price performance.

[FinStar]

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@Jnbmom wrote:
It’s been a few months since usage.

I am all for protection on my accounts, I just think this is a little overkill . I just thought the CLI was denied when we got letter mentioning no access to credit report, but they never called or sent letter regarding the account lock .

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They do tend to get a bit more touchy than others when it comes to account security. It's likely something that was triggered internally, but something that can be resolved relatively quick with their fraud department.  It can be a bit annoying because now there's the extra phone call to be made.  They're a bit old school when it comes to some of their security protocols.  Also, HSBC is one that can close an account for inactivity if no transactions occur in a 6-12 month timeframe.  Just something to keep in mind.  Hopefully you guys get this resolved soon @Jnbmom 

Also, for the above commenters, while I realize there's an element of passion that drives different mindsets when it comes to these instances, let's ensure we keep interactions on a civil basis 😊

[FinStar]

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@mikesonthemend wrote:

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@M_Smart007 wrote:

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@Anonymous wrote:

They are well known for ridiculous fraud policies but that ones next level stupid. 

---

Not really "stupid",  You just Don't understand HSBC's level of Security.

They Don't Call it "World Class" just for the heck of it.

Right now I have just Shy of $250,000 cash in their HSBC Direct Savings.

Honestly, I sleep well at night, knowing some fraudster will never be able to get at it.

I have The HSBC Premier Card and Cash Rewards card with a combined limit of $75,000

I have had ZERO issues with My cards. Customer Service has been top notch IMHO.

Just Ask @Anonymous about HSBC? 

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Their credit card security may be of note, but they have some other areas of concern.

Barclays, Lloyds, RBS And HSBC All Hit By Cyber Attack On Travelex

HSBC and First Direct customers hit by online banking problems ahead of Christmas 

Nightmare for Christmas shoppers as NatWest, HSBC and RBS customers are locked out of their accounts after online banking systems go down 

And that doesn't begin to go into money laundering.

So far, America has not felt the pain of their actions. So far.

edit: @M_Smart007 I'm just mad about their stock price performance.

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Not singling out HSBC in particular, but there's plenty of other areas of concerns for a variety of institutions. I think it's fair enough to point out there's areas of opportunity and improvement for all. 

[Anonymous]

Sorry to hear this. But, I'd call them... tell them you saw that the account was locked, and you just realized EQ was locked. Offer to unlock, if they will recon the CLI. I don't know HSBC, but it might be worth it.

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@Jnbmom wrote:
DH has had this card for about 8 months started at 1K got an increase soon after opening to bring to 3K. We figured well I figured to try for a CLI, I did not realize we had his EQ locked. I honestly don’t remember locking it, anyhow they didn’t give increase b/c EQ was locked fair enough.

However they locked him out of his account online and said he needed to call their fraud department , I find this a little ridiculous, I can see them asking him to remove for CLI request, but totally locking him out.

This card was in SD anyhow so we may just close it after they unlock it,as this is on my list of possible closure

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[CreditInspired]

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@Jnbmom wrote:
DH has had this card for about 8 months started at 1K got an increase soon after opening to bring to 3K. We figured well I figured to try for a CLI, I did not realize we had his EQ locked. I honestly don’t remember locking it, anyhow they didn’t give increase b/c EQ was locked fair enough.

However they locked him out of his account online and said he needed to call their fraud department , I find this a little ridiculous, I can see them asking him to remove for CLI request, but totally locking him out.

This card was in SD anyhow so we may just close it after they unlock it,as this is on my list of possible closure

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Hi JNBmom

It is possible that since the CR was locked and the card was SD (hadn't been used in a while) that there was a possibility of a fraudulent CLI request. In such a case, I would want a CCC to lock my account until I called and verified it was me who made the request. 

[CreditInspired]

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@M_Smart007 wrote:

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@Anonymous wrote:

They are well known for ridiculous fraud policies but that ones next level stupid. 

---

Not really "stupid",  You just Don't understand HSBC's level of Security.

They Don't Call it "World Class" just for the heck of it.

Right now I have just Shy of $250,000 cash in their HSBC Direct Savings.

Honestly, I sleep well at night, knowing some fraudster will never be able to get at it.

I have The HSBC Premier Card and Cash Rewards card with a combined limit of $75,000

I have had ZERO issues with My cards. Customer Service has been top notch IMHO.

Just Ask @Anonymous about HSBC? 

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+1

[Jnbmom]

Thanks all I appreciate the thoughts and advice . Some valid points made here .

[GApeachy]

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@Jnbmom wrote:
Thanks all I appreciate the thoughts and advice . Some valid points made here .

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Soooooo, you get to tell DH to call another ccc WHOOPIE!  Fun Stuff huh?!?   I'll be thinking 'bout ya Sistah!

[Jnbmom]

@GApeachy

Lol yeah that’s gonna be a bit 🤣🤣 after cap one this may take awhile .........

[GApeachy]

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@Jnbmom wrote:
@GApeachy

Lol yeah that’s gonna be a bit 🤣🤣 after cap one this may take awhile .........

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Omg....poor you.

Print out his cr and underline what you think they're gonna ask him for verification; maybe you won't have to hollar out all the answers.