HSBC

[randomguy1]

I think it's perfectly fair that they thought -

You have your credit locked, so any credit request could be potentially fraud as you should have it unlocked if you wanted to apply for credit. 

[FinStar]

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@GApeachy wrote:

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@Jnbmom wrote:
Thanks all I appreciate the thoughts and advice . Some valid points made here .

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Soooooo, you get to tell DH to call another ccc WHOOPIE!  Fun Stuff huh?!?   I'll be thinking 'bout ya Sistah!

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[Anonymous]

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@randomguy1 wrote:

I think it's perfectly fair that they thought -

You have your credit locked, so any credit request could be potentially fraud as you should have it unlocked if you wanted to apply for credit. 

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Do you know how often locks and freezes don't come off when they say they're going to? If my accounts got locked out every time a creditor couldn't pull because TU didn't thaw when they said they did, I would have had to close my Synchrony accounts by now. 

[GApeachy]

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@FinStar 

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[FinStar]

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@Anonymous wrote:

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@randomguy1 wrote:

I think it's perfectly fair that they thought -

You have your credit locked, so any credit request could be potentially fraud as you should have it unlocked if you wanted to apply for credit. 

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Do you know how often locks and freezes don't come off when they say they're going to? If my accounts got locked out every time a creditor couldn't pull because TU didn't thaw when they said they did, I would have had to close my Synchrony accounts by now. 

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And, to counterbalance that point, this would be in the minority of circumstances across the board, right?  Because, let's face it, a variety of folks, especially MF folk, either have their CRs frozen or locked.  While the scenario you described does happen, I would say that you'd see lots and lots of threads in the General Credit forum citing those instances.  Otherwise, the great majority of individuals who experience such a scenario would have their SYNCB accounts closed as a result. 

[randomguy1]

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@Anonymous wrote:

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@randomguy1 wrote:

I think it's perfectly fair that they thought -

You have your credit locked, so any credit request could be potentially fraud as you should have it unlocked if you wanted to apply for credit. 

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Do you know how often locks and freezes don't come off when they say they're going to? If my accounts got locked out every time a creditor couldn't pull because TU didn't thaw when they said they did, I would have had to close my Synchrony accounts by now. 

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A bit exaggerated as they are just asking for verification here. 

[Anonymous]

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@FinStar wrote:

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@Anonymous wrote:

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@randomguy1 wrote:

I think it's perfectly fair that they thought -

You have your credit locked, so any credit request could be potentially fraud as you should have it unlocked if you wanted to apply for credit. 

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Do you know how often locks and freezes don't come off when they say they're going to? If my accounts got locked out every time a creditor couldn't pull because TU didn't thaw when they said they did, I would have had to close my Synchrony accounts by now. 

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And, to counterbalance that point, this would be in the minority of circumstances across the board, right?  Because, let's face it, a variety of folks, especially MF folk, either have their CRs frozen or locked.  While the scenario you described does happen, I would say that you'd see lots and lots of threads in the General Credit forum citing those instances.  Otherwise, the great majority of individuals who experience such a scenario would have their SYNCB accounts closed as a result. 

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Plenty of us have gotten the letter in the mail that our CLI was denied because our reports were unavailable. Synchrony doesn't act like HSBC though so it's just a CLI denial with no other repercussions. Same thing happens with Comenity. Honestly there are so many lenders that don't actually SP you when you request a CLI that it's very easy to forget to thaw for Sync too.

[Anonymous]

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@randomguy1 wrote:

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@Anonymous wrote:

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@randomguy1 wrote:

I think it's perfectly fair that they thought -

You have your credit locked, so any credit request could be potentially fraud as you should have it unlocked if you wanted to apply for credit. 

---

Do you know how often locks and freezes don't come off when they say they're going to? If my accounts got locked out every time a creditor couldn't pull because TU didn't thaw when they said they did, I would have had to close my Synchrony accounts by now. 

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A bit exaggerated as they are just asking for verification here. 

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It's not exaggerated because I won't put up with excessive verification. I absolutely would have closed them. If I had a fraud alert, that's one thing, but tons of people freeze their credit thanks to Equifax. 

[FinStar]

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@Anonymous wrote:

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@FinStar wrote:

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@Anonymous wrote:

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@randomguy1 wrote:

I think it's perfectly fair that they thought -

You have your credit locked, so any credit request could be potentially fraud as you should have it unlocked if you wanted to apply for credit. 

---

Do you know how often locks and freezes don't come off when they say they're going to? If my accounts got locked out every time a creditor couldn't pull because TU didn't thaw when they said they did, I would have had to close my Synchrony accounts by now. 

---

And, to counterbalance that point, this would be in the minority of circumstances across the board, right?  Because, let's face it, a variety of folks, especially MF folk, either have their CRs frozen or locked.  While the scenario you described does happen, I would say that you'd see lots and lots of threads in the General Credit forum citing those instances.  Otherwise, the great majority of individuals who experience such a scenario would have their SYNCB accounts closed as a result. 

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Plenty of us have gotten the letter in the mail that our CLI was denied because our reports were unavailable. Synchrony doesn't act like HSBC though so it's just a CLI denial with no other repercussions. Same thing happens with Comenity. Honestly there are so many lenders that don't actually SP you when you request a CLI that it's very easy to forget to thaw for Sync too.

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Yet, we're only referencing a specific situation in which @Jnbmom gladly shared for the community - this isn't hundreds of posts citing similar DPs.  The beauty about choices is that anyone can decide which lender they can do business with based on how they operate.  No lender is going to be perfect and for plenty of individuals HSBC works just fine and for others it isn't a right fit, even when establishing an initial relationship (CU or otherwise) that may require additional due-diligence with verification.  

[Anonymous]

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@FinStar wrote:

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@Anonymous wrote:

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@FinStar wrote:

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@Anonymous wrote:

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@randomguy1 wrote:

I think it's perfectly fair that they thought -

You have your credit locked, so any credit request could be potentially fraud as you should have it unlocked if you wanted to apply for credit. 

---

Do you know how often locks and freezes don't come off when they say they're going to? If my accounts got locked out every time a creditor couldn't pull because TU didn't thaw when they said they did, I would have had to close my Synchrony accounts by now. 

---

And, to counterbalance that point, this would be in the minority of circumstances across the board, right?  Because, let's face it, a variety of folks, especially MF folk, either have their CRs frozen or locked.  While the scenario you described does happen, I would say that you'd see lots and lots of threads in the General Credit forum citing those instances.  Otherwise, the great majority of individuals who experience such a scenario would have their SYNCB accounts closed as a result. 

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Plenty of us have gotten the letter in the mail that our CLI was denied because our reports were unavailable. Synchrony doesn't act like HSBC though so it's just a CLI denial with no other repercussions. Same thing happens with Comenity. Honestly there are so many lenders that don't actually SP you when you request a CLI that it's very easy to forget to thaw for Sync too.

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Yet, we're only referencing a specific situation in which @Jnbmom gladly shared for the community - this isn't hundreds of posts citing similar DPs.  The beauty about choices is that anyone can decide which lender they can do business with based on how they operate.  No lender is going to be perfect and for plenty of individuals HSBC works just fine and for others it isn't a right fit, even when establishing an initial relationship (CU or otherwise) that may require additional due-diligence with verification.  

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I can concede that most wouldn't put up with HSBC's verification nonsense from the start so it is probably a rather unique situation and one should expect as much when dealing with them. 🤷‍♂️