@Veronik2019 wrote:I saw this post last night and decided to check it out. My EQ scores are Score 8 is 645, bankcard 8 661, score 9 644, bankcard 9 655, score 5 622. Utilization overall 46%. $29k CC balances. New $10k loan reported this month. and new car loan reported this month for $8k.
So since I only had one inquiry on my EQ report I pulled the trigger earlier today. 🤣 It immediately went "under review". I checked penfed app, "under review" so i logged back in on my browser. Application said completed 👀👀👀👀👀 i clicked on continue amd got this:
Were you logged in when you ran the prequal?
And congrats on the approval! Even better than the prequal!
@Ilinferno sorry for the denial, but perhaps it was due to having already applied prior? It seems like the prequal can yield good results as evidence above. 🤔
I do think it's safe to say their website needs some work.... security errors on multiple devices when I try to continue the prequal app.
But IIRC PenFed has been behind for a while on website quality.
@OmarGB9 wrote:
@TRC_WA wrote:I do think it's safe to say their website needs some work.... security errors on multiple devices when I try to continue the prequal app.
But IIRC PenFed has been behind for a while on website quality.
Ain't that the truth?
That's what happens when you outsource web development for high security websites overseas 🙃.
I just got approved for Power Cash and the Gold card last week with 1 HP but wanted to see if they would pull my same report for prequal. Tried it on the Platinum and filled in form without logging in because when i did login it would redirect me back to same page (similar to other poster). I froze my EQ so it came back with "we sent you instructions to unfreeze your EQ..". But I'm going to pass on this one.
personal
biz
Start 1/1/19
Best 11/15/21
Current rebuild
@coldfusion @TRC_WA @everyone else....i sent screenshots last night of the error you get this was their lame response :
Thank you for contacting PenFed.
We are sorry to hear of these problems that you are experiencing using PenFed Online.
To ensure that it is not an issue related to your computer/device, please try the following troubleshooting steps that may provide an immediate resolution:
-Reset network settings.
-Power cycle/restart your computer/device.
-Clear your cache/history.
-Ensure that your computer/device has the most up to date operating system available.
-Open PenFed Online in an alternate web browser (i.e. if you are using Internet Explorer, try using Google Chrome, Firefox, etc.).
If you are still experiencing these technical difficulties after attempting the above resolutions, please contact our Member Services at 1-800-247-5626. Representatives are available 7 days a week during the following hours:
Monday - Friday: 7:00 am to 11:00 pm ET
Saturday: 8:00 am to 11:00 pm ET
Sunday: 9:00 am to 5:30 pm ET
@OmarGB9 @Ilinferno 50/50 down the middle ,,,should i take the hit to see what happens for me . i have no inquires on EQ since no one really uses them so it would only be 1 inquiry i could afford
@mfinsmi1 wrote:@OmarGB9 @Ilinferno 50/50 down the middle ,,,should i take the hit to see what happens for me . i have no inquires on EQ since no one really uses them so it would only be 1 inquiry i could afford
I think everyone on here will give a resounding 'yes' to that question.
If you take the plunge, keep us updated 🤞🏼
@Cashbackjunky LOL im trying to but i dont know how to get past the error - i may call after work to try
EDIT: Im totally expecting to be denied if I can get it to go through btw
Additional insight: From my applications last week, both apps timed out with errors after a slow hourglass. After about 10seconds too long the error showed. Went to main menu and my apps say Conditionally Approved (because i had just opened a savings account and my deposit didn't reflect yet) but the app does indeed go through and your status would show on the main menu or the application status page despite the timed out error.
And that response is super lame. I build websites and none of the suggestions given would help if your website is built on outdated systems. The error is on PenFed, not the user 😂