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UPDATE Chase Account Review I SURVIVED

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Anonymous
Not applicable
‎10-30-2017 04:09 PM
‎10-30-2017 04:09 PM

Re: Chase Account Review

@Loquat wrote:

Two weeks pass and the end result was they closed all of his account because they said he had too much credit, too many recently open accounts, and to many inquiries.  

Yikes, that makes me a bit nervous. I've now got 6 cards with Chase. The latest, an AARP, they seemed to give me reluctantly (not instantly approved, only a $500 limit). They did send a letter stating that I could move or consolidate credit lines to increase the limit on the AARP, which I had already done even before the card showed up in my mailbox. I think I've about tapped Chase out. I've been a cardholder for 24 years though, and their sign-up bonuses have made an upcoming trip to Disney possible, so I have a soft spot for them. I need to tread carefully it seems. 

 

 

Message 11 of 20
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Anonymous
Not applicable
‎10-30-2017 04:19 PM
‎10-30-2017 04:19 PM

Re: Chase Account Review

Sucks -- it's happened to others.

 

The worst part about it for many is that they lost all their banked rewards points and were unable to transfer them out.  Not sure if you have any points banked but if so, transfer them ASAP if you can, just in case.

 

Some threads on it, more than a few mentioning the Ritz was the most recent acquisition!:

 

One of the "other forums" that talks a lot about Chase closures always asks these questions:

 

  1. Did you transfer UR points to someone with a different address? Different last name?
  2. Did you sell UR points to someone?
  3. Approximately what percentage of your charges earned less than 5x points in the past 12 months?
  4. Did a Chase or non-Chase bank recently close one of your credit cards?
  5. Are you using up a large percentage of your credit line on all Chase and non-Chase credit cards?
  6. Is your total credit line with Chase much higher than with other banks?
  7. Did you apply for many credit cards or other forms of credit in the past 2 months? ("Many" may be hard to define.)
  8. If you have a Chase checking account how much did you typically deposit in money orders per month, if any?
  9. Did you recently start spending a lot more with Chase than in typical months?
  10. Is your monthly balance frequently close to your credit limit?
  11. Approximately what percentage of spending was on gift cards this year?
  12. How much of your bill do you typically pay using WM or KMart bill payment if any?
  13. Do you have a Chase mortgage or other account that might be profitable to Chase?
  14. Has your credit score or credit profile changed recently? As in: significantly more debt, more open credit lines, or a large drop in your credit score?

Not sure if any of those pertain to you, but that's some of the frequent reasoning for Chase manual reviews (and closures).

 

Hopefully your review comes out positive -- you have a high FICO score, low utilization, long age of account history, etc!

 

Report back!

Message 12 of 20
Loquat
Moderator Emeritus
‎10-30-2017 04:26 PM
‎10-30-2017 04:26 PM

Re: Chase Account Review

If memory serves me right. It seems like back in April/May the folks having issues were those who had recently app’d for the Ritz card.  Does the Ritz card undergo some other type of underwriting that other Chase cards.  I just find it interesting the the few that I can remember, one of the common denominators were they all seem to had been targeted after apping for the Ritz card. 

 

But it then again, it could have just been a coincidence. Who knows with Chase.  

Message 13 of 20
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Anonymous
Not applicable
‎10-31-2017 07:12 AM
‎10-31-2017 07:12 AM

Re: Chase Account Review

It looks like this is going to be a pattern from what I'm reading...if you have xx amount of chase cards and xx amount of CL with them and apply for Ritz, expect this review. I forgot the user name of someone here who had well over $100k on Chase CL and a least 8 or 9 cards. Anyone remembers? Would be nice to find him and ask if he had this experience...the name was something about a pilot. Someone was bad mouthing him because he had most of his credit with Chase, so he probably changed his user name.
Message 14 of 20
texasman07
Established Contributor
‎10-31-2017 05:33 PM
‎10-31-2017 05:33 PM

Re: Chase Account Review- Update

Hey Ghouls! Happy Halloween and her is an update, not sure if this is good or bad.  The following accounts I called the regular bot # and before my accounts would go straight to “ Please wait while we transfer your call”. The following accounts went straight to balance, credit limit, etc:

Freedom

United

Amazon (previously blocked)

AARP

Hyatt (previously blocked)

 

The following accounts transfer me without any information:

Southwest

Marriott

CSP

Ritz (Previously not blocked and now is blocked)

 

I am not sure what this is but it seems to be getting better, thoughts?

Message 15 of 20
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texasman07
Established Contributor
‎10-31-2017 05:41 PM
‎10-31-2017 05:41 PM

Re: Chase Account Review

@Anonymous wrote:

Sucks -- it's happened to others.

 

The worst part about it for many is that they lost all their banked rewards points and were unable to transfer them out.  Not sure if you have any points banked but if so, transfer them ASAP if you can, just in case.

 

Some threads on it, more than a few mentioning the Ritz was the most recent acquisition!:

 

One of the "other forums" that talks a lot about Chase closures always asks these questions:

 

  1. Did you transfer UR points to someone with a different address? Different last name?
  2. Did you sell UR points to someone?
  3. Approximately what percentage of your charges earned less than 5x points in the past 12 months?
  4. Did a Chase or non-Chase bank recently close one of your credit cards?
  5. Are you using up a large percentage of your credit line on all Chase and non-Chase credit cards?
  6. Is your total credit line with Chase much higher than with other banks?
  7. Did you apply for many credit cards or other forms of credit in the past 2 months? ("Many" may be hard to define.)
  8. If you have a Chase checking account how much did you typically deposit in money orders per month, if any?
  9. Did you recently start spending a lot more with Chase than in typical months?
  10. Is your monthly balance frequently close to your credit limit?
  11. Approximately what percentage of spending was on gift cards this year?
  12. How much of your bill do you typically pay using WM or KMart bill payment if any?
  13. Do you have a Chase mortgage or other account that might be profitable to Chase?
  14. Has your credit score or credit profile changed recently? As in: significantly more debt, more open credit lines, or a large drop in your credit score?

Not sure if any of those pertain to you, but that's some of the frequent reasoning for Chase manual reviews (and closures).

 

Hopefully your review comes out positive -- you have a high FICO score, low utilization, long age of account history, etc!

 

Report back!

  1. Did you transfer UR points to someone with a different address? Different last name? NO
  2. Did you sell UR points to someone? NO
  3. Approximately what percentage of your charges earned less than 5x points in the past 12 months? Quite a few, I didn’t keep track of categories
  4. Did a Chase or non-Chase bank recently close one of your credit cards?NO
  5. Are you using up a large percentage of your credit line on all Chase and non-Chase credit cards? NO I have less than 1% UTL
  6. Is your total credit line with Chase much higher than with other banks? YES
  7. Did you apply for many credit cards or other forms of credit in the past 2 months? ("Many" may be hard to define.) YES 8-10 but only 1 approval
  8. If you have a Chase checking account how much did you typically deposit in money orders per month, if any? NO checking account with Chase
  9. Did you recently start spending a lot more with Chase than in typical months? No same as usual
  10. Is your monthly balance frequently close to your credit limit? No never
  11. Approximately what percentage of spending was on gift cards this year? None
  12. How much of your bill do you typically pay using WM or KMart bill payment if any? Don’t shop at either stores
  13. Do you have a Chase mortgage or other account that might be profitable to Chase? NO
  14. Has your credit score or credit profile changed recently? As in: significantly more debt, more open credit lines, or a large drop in your credit score? NO paid off all debt including student loan debt. Have only 1,000 currently reporting
Message 16 of 20
texasman07
Established Contributor
‎11-03-2017 09:43 AM
‎11-03-2017 09:43 AM

Re: Chase Account Review

I made it !!! All is good with my accounts !! Turns out there was a glitch and some of my accounts were unblocked and some blocked . I called several times today as this date was given to me by previous CSRs. I finally got a call back from a supervisor, she asked me why so many new accounts on my CR and I said I closed all my SYNCh accounts because high APR and opened a few more to take advantage of lower apr due to my increase in FICO scores . She said “I see you closed accounts so this makes sense”. Very nice lady , !!! You too can survive if this happens to you.!!
Message 17 of 20
texasman07
Established Contributor
‎11-03-2017 09:48 AM
‎11-03-2017 09:48 AM

Re: Chase Account Review

To clarify she said if you have a certain amount of cards with us you will get a account review across all your cards. If you get an account review all cards are blocked until the review is over . My cards passed the review but didn’t release all my cards .
Message 18 of 20
Anonymous
Not applicable
‎11-03-2017 01:19 PM
‎11-03-2017 01:19 PM

Re: Chase Account Review

@texasman07 wrote:
To clarify she said if you have a certain amount of cards with us you will get a account review across all your cards. If you get an account review all cards are blocked until the review is over . My cards passed the review but didn’t release all my cards .

Possibly, but a good rule is to never take this sort of thing at face value.   Security/fraud procedures are not so casually revealed, so while number of Chase cards may well be a factor, there are almost certainly other triggers as well.

But glad you got through it unscathed.

Message 19 of 20
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texasman07
Established Contributor
‎11-03-2017 01:22 PM
‎11-03-2017 01:22 PM

Re: Chase Account Review

Yes exactly! I actually thanked her and Chase Bank and said that I appreciated the look out for any fraud . To say about my experience, the chase CSRs were extremely nice 👍
Message 20 of 20
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