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I've had 2 Chase cards for about 5 years -- SWA (SL $21k) & Slate (SL $5,700, auto-increased to $8,200 after 18 mos). We use the SWA for travel, fuel, lodging, etc and the Slate was initially used for the BT option, but eventually used it regularly, paying it down. 2018 was a pretty busy travel year so we used the SWA quite a bit along with a few other rewards cards and utilization got up to about 65% (I know, gasp right). I knew we would have them paid off in no time, however, before we could do so, Chase put us on the chopping block & was the ONLY card issuer to decrease limits on BOTH cards (SWA down to $15,700 -- balance was at $15,000 at the time; Slate down to $1400?!), which of course had a huge impact on my overall score. When I contacted them to complain, I was told I could have my accounts reviewed and the decision reconsidered, but I declined. I was so furious that I decided to pay them both off instead, vowed never to use them again, and was ready to close the accounts altogether. Of course, this was all BEFORE I found this forum, and all the helpful info; So glad I gathered my composure and stumbled upon this community when I did.
So now that I've simmered down a bit, what's my recourse, if any? Anyone else had this happen to them with Chase or any other card issuer? SHOULD I have allowed them to review my account? Wouldn't that initiate a HP? WWYD? Thanks in advance.
Welcome to the fourms!
AA is never fun, but it seems to be a regular occurance with chase.
You can always call chase and ask them to reconsider their decison to take AA. Mention that you do not wish for any sort of HP, and see what they say.
Otherwise there's really nothing you can do except take a HP CLI.
Keep using the card and keep those balances down.
Sorry for the AA, OP.
Happened to me with a different creditor. Just plain sux.
I am curious, would you mind sharing a little info about your last few payments to Chase? As in, were they small, or smaller than usual?
Just came by to say welcome to the forums! =) I only have the Chase Amazon card and I can only dream on the CLs you have at the moment, so I can't really offer much advise. This forum is a goldmine of knowledge though, you will be taken care of!
I had to learn the hard way never to travel unless I had the full cost of the trip saved up before making the reservations. I used to carry balances on my credit cards because of travel. A couple of adverse actions from Citi and Bank of America taught me that was a bad strategy. I've been especially cautious with Chase.
How long ago did this happen?
how long ago was this? I would have had them do the review on the spot but that is me. they did a review when I got my 8th card from them, I did not like it but I have that 8th card. a review will take about 10 days and may or may not result in a hp. a computer did this, you fell out of bounds in their risk assessment. do you have your income updated on the portal? I would do that before you contact them. if you paid them off then you stand a good chance in getting this reversed. keep both cards at zero, update the income and give them a call. you lose 100% of the shots you don't take. I find them very easy to deal with
@Anonymous wrote:I've had 2 Chase cards for about 5 years -- SWA (SL $21k) & Slate (SL $5,700, auto-increased to $8,200 after 18 mos). We use the SWA for travel, fuel, lodging, etc and the Slate was initially used for the BT option, but eventually used it regularly, paying it down. 2018 was a pretty busy travel year so we used the SWA quite a bit along with a few other rewards cards and utilization got up to about 65% (I know, gasp right). I knew we would have them paid off in no time, however, before we could do so, Chase put us on the chopping block & was the ONLY card issuer to decrease limits on BOTH cards (SWA down to $15,700 -- balance was at $15,000 at the time; Slate down to $1400?!), which of course had a huge impact on my overall score. When I contacted them to complain, I was told I could have my accounts reviewed and the decision reconsidered, but I declined. I was so furious that I decided to pay them both off instead, vowed never to use them again, and was ready to close the accounts altogether. Of course, this was all BEFORE I found this forum, and all the helpful info; So glad I gathered my composure and stumbled upon this community when I did.
So now that I've simmered down a bit, what's my recourse, if any? Anyone else had this happen to them with Chase or any other card issuer? SHOULD I have allowed them to review my account? Wouldn't that initiate a HP? WWYD? Thanks in advance.
Sorry about all this OP. you know, CC companies all have their own quirks and weird things they each do to protect themselves.
with Chase, its the one i always keep a balance on. IMO, i think they capture your spending habbits and when you stray from those very much is when they creep in and give a lil bit of AA. i have carried 5k for several months with them, and then pay off, now with Synchrony, they have balance chased me several times, then restore my limit. unsure why they give you the limit then you use it they take it away, yet restore it. seems odd, but oh well. (sorry i started to ramble, too much coffee today )