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hypothetical situation question

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Anonymous
Not applicable

Re: hypothetical situation question


@kdm31091 wrote:

@Anonymous wrote:

@kdm31091 wrote:

@Anonymous wrote:

is there an official guide somewhere on the internet that teaches us how to notate things on a receipt that will help prevent most of these waitstaff undesirable tactics?


Sorry, but what do you need guidance on?

 

Fill out the reciept completely, leave no room for anyone to change any numbers or fill anything in, and if they do, you'll almost certainly be notified by your issuer and the problem will be fixed (as stated, with probably no effort from you). While this issue does occur, it's not like it happens every day to everyone who eats out, so not sure why you are stressing about something that hasn't even happened to you yet!

 

While some waitstaff are dishonest, and may try these tactics, it's harder to get away with these things in the wake of SMS alerts/smartphones/just general connectivity. Also, most people are essentially honest and good and aren't going to try to do this, either because they are honest and good or they simply feel they'll get caught.

 

Alternatively, just leave a cash tip and avoid the whole problem.


I don't know about others, but when I dine out, my card only shows the actual amount of the bill for several days. This means that the alert to my phone would not help in this situation, because it will only tell me the amount of the food cost. The tip only shows up when the transaction finalizes and posts.


Right, but most issuers will alert you if a charge seems "suspicious"; i.e. the tip adds $100 to the bill or something.

 


Oh ok. I guess I have never been in that situation so I didn't realize they would alert.

Message 21 of 47
Anonymous
Not applicable

Re: hypothetical situation question


@Anonymous wrote:

Let's say I ate at a restaurant and didn't fill out the tip and total for the bill, but I signed it, and some worker there decided to fill in those sections without my knowledge. Would I do a chargeback in this case? I just thought about it because I usually never put anything in the tip or total section.


You should dispute the charge with your credit card company and make sure, going forward, that you don't leave any lines blank. It's just like handing someone a signed blank check.

Message 22 of 47
OmarGB9
Community Leader
Super Contributor

Re: hypothetical situation question

^I would say go back to the restaurant and ask for a manager. More than likely they'll be willing to work it out for you and reverse the charges. Maybe even a free meal. I would only pursue the dispute route if the restaurant failed to cooperate.

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Message 23 of 47
Anonymous
Not applicable

Re: hypothetical situation question


@Anonymous wrote:

@kdm31091 wrote:

@Anonymous wrote:

is there an official guide somewhere on the internet that teaches us how to notate things on a receipt that will help prevent most of these waitstaff undesirable tactics?


Sorry, but what do you need guidance on?

 

Fill out the reciept completely, leave no room for anyone to change any numbers or fill anything in, and if they do, you'll almost certainly be notified by your issuer and the problem will be fixed (as stated, with probably no effort from you). While this issue does occur, it's not like it happens every day to everyone who eats out, so not sure why you are stressing about something that hasn't even happened to you yet!

 

While some waitstaff are dishonest, and may try these tactics, it's harder to get away with these things in the wake of SMS alerts/smartphones/just general connectivity. Also, most people are essentially honest and good and aren't going to try to do this, either because they are honest and good or they simply feel they'll get caught.

 

Alternatively, just leave a cash tip and avoid the whole problem.


I don't know about others, but when I dine out, my card only shows the actual amount of the bill for several days. This means that the alert to my phone would not help in this situation, because it will only tell me the amount of the food cost. The tip only shows up when the transaction finalizes and posts.


That's how it shows up for me too. When dining out there are usually 2 receipts bought to the table (1)merchant copy and (2) customer copy. On the merchant, I fill in all applicable rows. I should add that I have never seen a receipt with extra lines. Next, I duplicate the information on the customer copy which I keep. Generally, I remember the total cost of a meal and/or tip if not left in cash. Once the charge post to my credit card, I don't worry about it anymore. With that said, I always review my credit card statements for inaccuracies.

Message 24 of 47
creditguy
Valued Contributor

Re: hypothetical situation question

Anytime I go to a restaurant, I've always been more concerned about the waitstaff skimming my card. Never gave much thought to the tip section on a receipt, but I guess I will now.
Message 25 of 47
kuku4koco
Frequent Contributor

Re: hypothetical situation question

As Palmerfive stated, I once left a 30% tip due to better service than usual.  Capital 1 sent me an alert, letting me know,  to make sure it was correct.  I thought that was great!  In many cases, (even for takeout) I still tip a few bucks... If it's cash, I write 'cash' on the tip line.  My nail salon asks for the tip 1st (to be included in original amount of transaction).  It can't be added after.... but I usually leave cash.



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Message 26 of 47
Anonymous
Not applicable

Re: hypothetical situation question


@OmarGB9 wrote:
^I would say go back to the restaurant and ask for a manager. More than likely they'll be willing to work it out for you and reverse the charges. Maybe even a free meal. I would only pursue the dispute route if the restaurant failed to cooperate.

I assume when you dispute a charge you have to provide an explanation as to why you are disputing it. I expect people to be honest and only dispute the erroneous tip, not the whole bill. I could be wrong about the dispute process. I have never done it before. If I found that I could not dispute just the tip, then I would go back to the restaurant.

Message 27 of 47
Wovenyarn
Regular Contributor

Re: hypothetical situation question

My son works at a popular pizza delivery chain and he told men's while back about an employee who got locked up for adding tips that were not authorized. I would think that this doesn't happen that often just based on the fact that the person could be prosecuted let alone fired.

I like the idea of drawing a line after the tip. I'm going to start doing that going forward.
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Message 28 of 47
Wovenyarn
Regular Contributor

Re: hypothetical situation question

"Told me" iPhone issues...
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Message 29 of 47
Anonymous
Not applicable

Re: hypothetical situation question


@Anonymous wrote:

Let's say I ate at a restaurant and didn't fill out the tip and total for the bill, but I signed it, and some worker there decided to fill in those sections without my knowledge. Would I do a chargeback in this case? I just thought about it because I usually never put anything in the tip or total section.


so... you just give hand them credit card, they come back with receipt and your card, and you just leave without signing the receipt or leaving tip?

Message 30 of 47
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