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Did you ever get a the issue resolved? I am having the same issue! Any help would be greatly appreciated!
Good thinking! Yes, I did try that thinking it would force the lock to unlock but it continues to say my report is locked.
I have spoken with no less than a dozen Equifax reps today. The only thing I have been able to get them to do is "Escalate the request". Of course they say it may take 3- 5 business days which of course is obsurd!
Thanks for the suggestion and any other advise is welcomed!
EQ was messed up two days in a row, could log in, but not able to update.
made the Dreaded phone call. they finally got it fixed. ughhhhhhhh
@Anonymous wrote:
But what about this. Can you freeze it and temporarily lift the freeze? Is shouldn’t be able to be locked and frozen at the same time. Just a thought.
It will not let me convert from lock to a freeze either. Thanks for the ideas!
Thanks for the info, Tammy.
The city that populates in Equifax for my zip code is not an actualy city but rather a neighborhood and everytime I update it, it changes back in a matter of weeks. That could indeed be the issue.
Thanks again!