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Capital One did a hard pull - I did not ask for - UGH --Their Site says "No Impact to Your Credit"

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Anonymous
Not applicable

Re: Capital One did a hard pull - I did not ask for - UGH --Their Site says "No Impact to You

This is what is on my CR;

 

You Have 2 New Inquiries
2 new inquiries were added to your report in the last 60 days, which indicates that you recently applied for credit.

 

CAP ONE NA
Inquiry Date: 12/06/2020
 
CAP1/CBELA
Inquiry Date: 12/06/2020

If you believe an inquiry is a mistake or result of fraud, contact the issuing company to confirm

Message 21 of 43
FinStar
Moderator Emeritus

Re: Capital One did a hard pull - I did not ask for - UGH --Their Site says "No Impact to You


@Anonymous wrote:

This is what is on my CR;

 

You Have 2 New Inquiries
2 new inquiries were added to your report in the last 60 days, which indicates that you recently applied for credit.

 

CAP ONE NA
Inquiry Date: 12/06/2020
 
CAP1/CBELA
Inquiry Date: 12/06/2020

If you believe an inquiry is a mistake or result of fraud, contact the issuing company to confirm


Hmmm.  Is the 2nd one (CAP1/CBELA) on EQ?

Message 22 of 43
Slabenstein
Valued Contributor

Re: Capital One did a hard pull - I did not ask for - UGH --Their Site says "No Impact to You


@Anonymous wrote:

This is what is on my CR;

 

You Have 2 New Inquiries
2 new inquiries were added to your report in the last 60 days, which indicates that you recently applied for credit.

 

CAP ONE NA
Inquiry Date: 12/06/2020
 
CAP1/CBELA
Inquiry Date: 12/06/2020

If you believe an inquiry is a mistake or result of fraud, contact the issuing company to confirm


Yeah, that looks like it's talking about HP's.  The only other thing I would say is pull your ACRs so you can see it direct from the source and have that info when you talk to Cap1.  Let us know what they say since, if you didn't accidentally apply somehow, this is definitely a strange situation.


Message 23 of 43
Anonymous
Not applicable

Re: Capital One did a hard pull - I did not ask for - UGH --Their Site says "No Impact to You


@FinStar wrote:

@Anonymous wrote:

This is what is on my CR;

 

You Have 2 New Inquiries
2 new inquiries were added to your report in the last 60 days, which indicates that you recently applied for credit.

 

CAP ONE NA
Inquiry Date: 12/06/2020
 
CAP1/CBELA
Inquiry Date: 12/06/2020

If you believe an inquiry is a mistake or result of fraud, contact the issuing company to confirm


Hmmm.  Is the 2nd one (CAP1/CBELA) on EQ?


it is on all three - 

Should make for a fun Monday morning.

 

Any thoughts on what exactly you would write in an email to the EO?

 

Thanks for your help!

Message 24 of 43
Iusedtolurk
Established Contributor

Re: Capital One did a hard pull - I did not ask for - UGH --Their Site says "No Impact to You


@Slabenstein wrote:

@Anonymous wrote:

This is what is on my CR;

 

You Have 2 New Inquiries
2 new inquiries were added to your report in the last 60 days, which indicates that you recently applied for credit.

 

CAP ONE NA
Inquiry Date: 12/06/2020
 
CAP1/CBELA
Inquiry Date: 12/06/2020

If you believe an inquiry is a mistake or result of fraud, contact the issuing company to confirm


Yeah, that looks like it's talking about HP's.  The only other thing I would say is pull your ACRs so you can see it direct from the source and have that info when you talk to Cap1.  Let us know what they say since, if you didn't accidentally apply somehow, this is definitely a strange situation.


One thing that sticks out is that Cap1 is definitely not including a Pre-approval for the Cabelas card on that pre-approval page (Plat-QS1-Secured only) so that showing up on the CR as a hardpull is definitely out of left field.

Message 25 of 43
FinStar
Moderator Emeritus

Re: Capital One did a hard pull - I did not ask for - UGH --Their Site says "No Impact to You


@Anonymous wrote:

@FinStar wrote:

@Anonymous wrote:

This is what is on my CR;

 

You Have 2 New Inquiries
2 new inquiries were added to your report in the last 60 days, which indicates that you recently applied for credit.

 

CAP ONE NA
Inquiry Date: 12/06/2020
 
CAP1/CBELA
Inquiry Date: 12/06/2020

If you believe an inquiry is a mistake or result of fraud, contact the issuing company to confirm


Hmmm.  Is the 2nd one (CAP1/CBELA) on EQ?


it is on all three - 

Should make for a fun Monday morning.

 

Any thoughts on what exactly you would write in an email to the EO?

 

Thanks for your help!


This is strange indeed.  The only way you'd end up with a Cabela's coded HP is if an application was submitted for that specific product on their website, which is also serviced by Capital One.  At this point you'd need to reach out to them directly for next steps.  As suggested upthread, obtain your actual CRs from ACR.com for confirmation of these HPs.

Message 26 of 43
coldfusion
Credit Mentor

Re: Capital One did a hard pull - I did not ask for - UGH --Their Site says "No Impact to You

I would suggest that you first call their Customer Service number today and follow up with a letter sent CMRR that you did not apply and you want the hard pulls withdrawn.

 

If you don't get a response back from them within 30 days after receipt of the letter (hence the CMRR) file a complaint with the FDIC.  Don't bother with CRA disputes or CFPB complaints; the CRAs are accurately reporting the HPs and the CFPB would only notify you to contact the FDIC and close out your complaint.

 

A CRA can take up to 45 days to complete the withdrawal after a properly completed request for said withdrawal has been submited.

(7/2025)
FICO 8 (EX) 850 (TU) 850 (EQ) 850
FICO 9 (EX) 850 (TU) 850 (EQ) 850

$1M+ club

Artist formerly known as the_old_curmudgeon who was formerly known as coldfusion
Message 27 of 43
Anonymous
Not applicable

Re: Capital One did a hard pull - I did not ask for - UGH --Their Site says "No Impact to You

What is "letter sent CMRR"? 

Message 28 of 43
thornback
Senior Contributor

Re: Capital One did a hard pull - I did not ask for - UGH --Their Site says "No Impact to You


@Anonymous wrote:

What is "letter sent CMRR"? 


Certified Mail Return Receipt 

Personal Aphorism:"Forget What You Feel, Remember What You Deserve"
Starting FICO 8s | 09/2017: EX 641 ✦ EQ 634 ✦ TU 647
Current FICO 8s | 04/2022: EX 796 ✦ EQ 793 ✦ TU 790
Current FICO 9s | 04/2022: EX 790 ✦ EQ 788 ✦ TU 782
2022 Goal Score | 800s

My AAoA:
4.6 years not incl. AU / 4.9 years incl. AU
My AoOA: 9.2 years not incl. AU / 11.2 years incl. AU
Inquiries: EX 0/12 ✦ EQ 0/12 ✦ TU 0/12
Report Status: Clean
Garden Status:  


Without patience, we will learn less in life. We will see less. We will feel less. We will hear less. Ironically, rush and more usually mean less.
Message 29 of 43
Anonymous
Not applicable

Re: Capital One did a hard pull - I did not ask for - UGH --Their Site says "No Impact to You


@thornback wrote:

@Anonymous wrote:

What is "letter sent CMRR"? 


Certified Mail Return Receipt 


Thank you!

Message 30 of 43
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