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Experian.com wrecked user interface

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Super Contributor

Experian.com wrecked user interface

Sadly, Experian.com has wrecked its user interface.

 

Previously, when one listed accounts, there was a list which (a) could be viewed in different orders by different variables, and (b) immediately provided sufficient data to identify each account.

 

Now it provides a much less usable format which neither identifies the accounts adequately nor allows the user to view the accounts in any order other than alphabetical by institution name.

 

All of which renders the service significantly less valuable, and wastes the user's time.


Total revolving limits 720500 (594000 reporting) 10/2/19 FICO 8 scores: EQ 744 TU 782 EX 746
9 REPLIES 9
Valued Contributor

Re: Experian.com wrecked user interface

Dh and I are still on the old, Ds and Dil are on the new....I hate it.

"My Take Home Pay Don't Take Me Home"
Amex Blue Business Cash; Lowe's Rewards
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Synchrony AmazonNet55; CareCredit; Lowe's Adv & Pro's
Synovus LOC
[Total Open: 185.2k] [Total Closed reporting: 156,823k] EXP 720, EQ 744, TU 736
Message 2 of 10
Super Contributor

Re: Experian.com wrecked user interface

Experian website has always been pretty awful imo. I use the app.

01/2019:
10/2019:

Hover over my cards to see my limits!
Goal cards: Cash+, Freedom.
Message 3 of 10
Super Contributor

Re: Experian.com wrecked user interface


@Saeren wrote:
Experian website has always been pretty awful imo. I use the app.

I was finding it extremely valuable, until this happened.


Total revolving limits 720500 (594000 reporting) 10/2/19 FICO 8 scores: EQ 744 TU 782 EX 746
Message 4 of 10
Valued Contributor

Re: Experian.com wrecked user interface

Ugh... I have the "old" screen.  Not looking forward to the new one with what people are saying here.
I like (liked?) the EX website.

03 Oct 2019


Garden goal: keep on keepin' on until 2020.
Usually a faithful practitioner of AZE5or6or7; working on AZE1or2 and grumbling about it.
Message 5 of 10
Super Contributor

Re: Experian.com wrecked user interface



Update: Today, 4 days later, the good interface came back. I hope they leave it alone this time. Much more functional.


Total revolving limits 720500 (594000 reporting) 10/2/19 FICO 8 scores: EQ 744 TU 782 EX 746
Message 6 of 10
Super Contributor

Re: Experian.com wrecked user interface

Update: today September 6 the bad interface came back.

 

I'll stop updating now.

 

Too bad about Experian.com.


Total revolving limits 720500 (594000 reporting) 10/2/19 FICO 8 scores: EQ 744 TU 782 EX 746
Message 7 of 10
Valued Contributor

Re: Experian.com wrecked user interface


@SouthJamaica wrote:

Update: today September 6 the bad interface came back.

 


Lol!  Exp. is having a bad hair day. 

"My Take Home Pay Don't Take Me Home"
Amex Blue Business Cash; Lowe's Rewards
BB&T SpectrumCR
Capital One Savor; Venture; Spark
CitiBank Staples More; Home Depot
Comenity GoodSamsVS
Discover Cash Back; Chrome
Synchrony AmazonNet55; CareCredit; Lowe's Adv & Pro's
Synovus LOC
[Total Open: 185.2k] [Total Closed reporting: 156,823k] EXP 720, EQ 744, TU 736
Message 8 of 10
Established Contributor

Re: Experian.com wrecked user interface

Glad to see it’s not just me who thinks the new look & feel, page layout and overall user experience is now worse with the revamp. Last night I called them to provide feedback in the new layout. The older version circa a month ago was the best out of all the CBs...IMO.








Message 9 of 10
Super Contributor

Re: Experian.com wrecked user interface


@Aspireto850 wrote:
Glad to see it’s not just me who thinks the new look & feel, page layout and overall user experience is now worse with the revamp. Last night I called them to provide feedback in the new layout. The older version circa a month ago was the best out of all the CBs...IMO.

You're a more devoted customer than I am.

 

If they'd provided a link for feedback I would have used it, but I'm not devoted enough to give them a phone call Smiley Happy


Total revolving limits 720500 (594000 reporting) 10/2/19 FICO 8 scores: EQ 744 TU 782 EX 746
Message 10 of 10
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