I GOT PHISHED TODAY! ALL NFCU MUST READ!

[AverageJoesCredit]

Op, i think you should change your title as Navy Federal did not phish you but a fraudster. Your title implies Navy Navy Federal  were the ones responsible  as they were not. In a world full of fraud any time anyone calls from a FI in regards to your account and ask for information, best to hang up and call your financial institutions legit phone numbers. 

[CreditCuriosity]

Title slightly changed to not imply NFCU phished you.

--CC

myFICO Moderator

[cr101]

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@thornback wrote:

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@tussking wrote:

NFCU spent 90 mins on the phone with me and the even tracked the IP. 

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GOOD! 

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Well, sadly, IP addresses can be easily spoofed, too. If they went this far to pull spoof a # and employ some type of technology that can understand what the other person's typing their phone, I'm sure that they did that. I'm still trying to understand exactly what happened, though. Sounds like they spoofed the NFCU #, called OP, then called the real NFCU # w OP on the line and tracked what security code NFCU sent him, then used that to reset his password?

[tussking]

cr101. Yup.

[Duke_Nukem]

@Tussking, I'm sorry this happened to you.  But I greatly appreciate you explaining and notifying us in such detail.

This past weekend, I had my family join with NFCU as members before the $25 signup bonus expired.  One of my daughters forwarded an email she received today from what appeared to be NFCU and they left a voicemail.  Having read your story prior, I instructed her as others here have mentioned... to not provide personal info to anyone that called her, but to hang up.

Perhaps it was a legit email and phone call, perhaps not.  It's best that we don't take chances.

Thanks again!