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What's up with Transunion "credit freeze" website...

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RickNATL
Established Contributor

What's up with Transunion "credit freeze" website...

It keeps issuing "The TransUnion Credit Freeze Service is temporarily unavailable." and that's been for while now.  Any thoughts?

 

I've called them, but the wait times and the language barrier really makes me want to manage this online, and I'm hoping someone has figured it out... Smiley Happy 

Message 1 of 31
30 REPLIES 30
StillKicking
Contributor

Re: What's up with Transunion "credit freeze" website...

Just logged in without any issues.

Fico 8 Scores 10-19-20
Message 2 of 31
RickNATL
Established Contributor

Re: What's up with Transunion "credit freeze" website...

I wonder is it my profile or something?  I call in and boom, it's done...

 

Message 3 of 31
RickNATL
Established Contributor

Re: What's up with Transunion "credit freeze" website...

Maybe it's the browser...**shrug**

 

Message 4 of 31
Anonymous
Not applicable

Re: What's up with Transunion "credit freeze" website...

Download the myTransUnion app for your phone. Mine always works when the website was being stupid. 

Message 5 of 31
Brian_Earl_Spilner
Credit Mentor

Re: What's up with Transunion "credit freeze" website...

TU is a pain. I've had to make 3 different logins. It appears the 3rd one has finally stuck after 10 years

    
Message 6 of 31
AverageJoesCredit
Legendary Contributor

Re: What's up with Transunion "credit freeze" website...

I was having issues for a couple days. Super slow. Seems its back to normal now 🤔
Message 7 of 31
RickNATL
Established Contributor

Re: What's up with Transunion "credit freeze" website...

Thanks everyone...will try app
Message 8 of 31
AverageJoesCredit
Legendary Contributor

Re: What's up with Transunion "credit freeze" website...

I have a TU subscription so i can lock and unlock TU and Eq. Eq is a PITA if i have a freeze on lol. Snyway just noticed now you can see the Credit Freeze feature for TU on sign in page along with something called TU plus along side the usual true identity snd normal sign in . Pretty cool. If i ever decide to ditch the $20 plan and just freeze TU, seems it will be like Ex , easy to freeze and unfreezeSmiley Happy
Message 9 of 31
RickNATL
Established Contributor

Re: What's up with Transunion "credit freeze" website...

They have bounced me to 5 depts, two of the same 800 numbers twice, nothing resolved yet. I give up....
Message 10 of 31
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