@CapTon15 wrote:I had a Cap1 payment of $587 and accidentally typed in $584. I had no idea I did this and it's now being reported as a missed payment +30. I've contacted Cap1 by phone and sent a letter explaining. No help. They say they have to report correctly. Is showing this as a missed payment really showing it correctly? I made 99.48% of the payment and no one is purposely not paying $3 of a payment that large. Thoughts?
if the minimum payment was $587, then yes, you missed the payment, make the rest of the payment immediately if you haven't already and start writing goodwill letters to ask them to forgive and remove the late payment
Normally you get one forgiveness per year! See if they would use that to refund your late fee, then have them remove it from your report!
Always have some type of auto payment setup, either full balance or minimum payment.
@CYBERSAM wrote:Normally you get one forgiveness per year! See if they would use that to refund your late fee, then have them remove it from your report!
Always have some type of auto payment setup, either full balance or minimum payment.
Forgiveness doesn't apply to removing it from your report. Back in the day you'd contact the executive office to get handled. Unfortunately, too many people abused it so they really don't care anymore. Still the best option in this situation. Doesn't hurt to try.
@Brian_Earl_Spilner wrote:
@CYBERSAM wrote:Normally you get one forgiveness per year! See if they would use that to refund your late fee, then have them remove it from your report!
Always have some type of auto payment setup, either full balance or minimum payment.
Forgiveness doesn't apply to removing it from your report. Back in the day you'd contact the executive office to get handled. Unfortunately, too many people abused it so they really don't care anymore. Still the best option in this situation. Doesn't hurt to try.
Forgiveness would remove the late fee from the account, therefore one step closer to having it being removed from report. No one is suggesting this is automatic and part of a policy!!!
Likely for OP this happened with Cap1 and they known to remove negatives more then any other banks out there.
Side question for OP: How much is the balance that you are carrying? that minimum payment is $587 ? It seems too high or perhaps 60 days missed payment!
@CapTon15 wrote:I had a Cap1 payment of $587 and accidentally typed in $584. I had no idea I did this and it's now being reported as a missed payment +30. I've contacted Cap1 by phone and sent a letter explaining. No help. They say they have to report correctly. Is showing this as a missed payment really showing it correctly? I made 99.48% of the payment and no one is purposely not paying $3 of a payment that large. Thoughts?
Might as well dispute it.
