After seeing the recent spate of approvals for BECU membership and credit products , I decided to apply for membership on 12/28/19. The membership eligibility options indicated that I could join BECU by making a $20 donation to Northwest Credit Union Foundation. I made the donation and received a confirmation email from NWCUF after about 10 minutes. I then completed the BECU online membership app but at the end all I got was the “Unable to Proceed Online” screen.
I then tried applying again through the BECU mobile app (Android) and got the same "Unable to Proceed" message. Oddly enough, the link to the Membership Application Packet did not work on either occasion so I called up BECU customer service and a rep directed me to the correct location of the application form on their website (all the while sounding incredulous that I’d want to join from out of state).
I completed and signed the membership application; scanned color copies of my driver’s license, social security card, current utility bill, NWCUF confirmation email, and front two pages of my passport (for good measure) and mailed it all to BECU via USPS Express Mail on 12/30/19 with an estimated delivery date of 1/3/20. However USPS tracking showed that the package was delivered one day early on 1/2/20.
On Saturday 1/4/20, I called BECU for an update on the status of the application and the rep informed me that he could see the two previous apps I had submitted earlier. But he didn’t think that they had gotten around to processing the mailed in application. A week later I still have not heard anything from BECU and I’m ready to write the entire thing off as a loss.
Has anyone else who made a membership application by mail had a similar experience?
My first and only membership application attempt was by USPS mail. I had great success with it because I was approved for membership within a weeks time.
Perhaps, they are backlogged and will give you an answer soon?
Perhaps, they are backlogged and will give you an answer soon?
From the data points on membership and CC approvals I've read, the website membership application appeared to be working for some myFICOers. Not sure why their portal is having glitches or the delay in membership approvals.
They're a great credit union. Hopefully, you'll be approved soon.
I had to upload DL, SS card and utility bill.
2 weeks later, no one has a clue.
I applied for other cards in the meantime.
Gave up..
Sorry to hear of you guys troubles. I've also battled with them. Had a couple of arguments with CSRs.
Requested to talk to their supervisors. Both supervisors were nice and courteous.
I've MOST definitely had better experiences from the majority of the other CUs I've joined over the years as a whole.
These folks make you feel like a cyber criminal at times.😂
I'm starting to wonder if this CU is too big for the britches they're trying to wear.😆
Just letting you guys know, you aren't alone.
Requested to talk to their supervisors. Both supervisors were nice and courteous.
I've MOST definitely had better experiences from the majority of the other CUs I've joined over the years as a whole.
These folks make you feel like a cyber criminal at times.😂
I'm starting to wonder if this CU is too big for the britches they're trying to wear.😆
Just letting you guys know, you aren't alone.
@AllZero wrote:From the data points on membership and CC approvals I've read, the website membership application appeared to be working for some myFICOers. Not sure why their portal is having glitches or the delay in membership approvals.
They're a great Antique credit union. Hopefully, you'll be approved soon.
Had to add my 2 cents worth ..
Yes I had to do snail mail for the same online experience, eventually they got it and I was approved.
Sent USPS priority mail with tracking and signature. While I did not get a $40K approval .. I got $35K
I had opened about 16-17 cards at the time .. just prior.