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USAA membership

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Valued Contributor

USAA membership

Those that have signed up for an account via a parent that served- I was not sure if my dad has an account with them or uses their products so I went through the steps to determine eligibility and when it asked for my parents info I just have his DOB.  It gave me a member # at the end of the process and added him to my profile.  I am unclear what this all means as I have not received any other emails or documents. 

What is the process from here forward?  I assume if he does have an account they would ask him to verify me?  Asking him directly is not an option right now. 

Any info on the process would be appreciated. 




UNpopular opinions have served me well and will offer that which has worked for me.
Message 1 of 39
38 REPLIES 38
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Re: USAA membership

They need his social security number or his USAA member number. You’ll be in a restricted account like me since I won’t ask my dad either. 



01/2019:
02/2020:

Closed: CareCredit $10K, B&H Payboo $7500
Hover over my cards to see my limits!
Goal cards: Cash+, Freedom.
Message 2 of 39
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Re: USAA membership

Thank you!  Did they call him to check that a new person added him to their profile?  I'm hoping they just call him and he handles it (but then would he need my member#?)

I would love an auto quote becuse my state is the most expensive one to drive in and it continues to increase.  Arg- my adult kids would benefit from a USAA account too. 




UNpopular opinions have served me well and will offer that which has worked for me.
Message 3 of 39
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Senior Contributor

Re: USAA membership

What do you by restricted?

My hubby and I joined because his mom is a member. And quite frankly I am pulling my hair out at the moment . it started last August they wanted to verify my ID and after a month I gave up. I called them back this April and started the process again and well it's May and still can't get my ID verified lol.
EXP 763 TU 793 EQ 734
Message 4 of 39
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Re: USAA membership


@Hasselfree wrote:

Thank you!  Did they call him to check that a new person added him to their profile?  I'm hoping they just call him and he handles it (but then would he need my member#?)

I would love an auto quote becuse my state is the most expensive one to drive in and it continues to increase.  Arg- my adult kids would benefit from a USAA account too. 


No they won’t do anything. I called them and explained my situation and they said that I would have to get his social security number or member number. 

 

So to this day I have the restricted profile that can’t get any products. 



01/2019:
02/2020:

Closed: CareCredit $10K, B&H Payboo $7500
Hover over my cards to see my limits!
Goal cards: Cash+, Freedom.
Message 5 of 39
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Super Contributor

Re: USAA membership


@Jnbmom wrote:
What do you by restricted?

My hubby and I joined because his mom is a member. And quite frankly I am pulling my hair out at the moment . it started last August they wanted to verify my ID and after a month I gave up. I called them back this April and started the process again and well it's May and still can't get my ID verified lol.

I mean by I can log in but when I go to apply for any products, it says I am not eligible. 

 

Sounds like its probably not worth the hassle to me. 



01/2019:
02/2020:

Closed: CareCredit $10K, B&H Payboo $7500
Hover over my cards to see my limits!
Goal cards: Cash+, Freedom.
Message 6 of 39
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Valued Contributor

Re: USAA membership

Seems we are in the same boat.  Thanks for sharing the info.




UNpopular opinions have served me well and will offer that which has worked for me.
Message 7 of 39
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Senior Contributor

Re: USAA membership

So are the restricted accounts because family member is just military and not actual member?

 

My MIL is a member but it is like pulling teeth to verify my ID and they just keep giving me the run around, the one CSR tried to tell me she was as far as I could go with inquiring and when I said I wanted to speak to someone else preferably in the ID verification dept ( which I know exist I have talked with them many many times) she trasnferrred me to the "media" department, accidental I highly doubtSmiley Mad

EXP 763 TU 793 EQ 734
Message 8 of 39
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Senior Contributor

Re: USAA membership


@Saeren wrote:

@Hasselfree wrote:

Thank you!  Did they call him to check that a new person added him to their profile?  I'm hoping they just call him and he handles it (but then would he need my member#?)

I would love an auto quote becuse my state is the most expensive one to drive in and it continues to increase.  Arg- my adult kids would benefit from a USAA account too. 


No they won’t do anything. I called them and explained my situation and they said that I would have to get his social security number or member number. 

 

So to this day I have the restricted profile that can’t get any products. 


Question: If I can supply my father's Social, I can be a member?  He's a vet, but we are estranged, so I don't know if he's an account holder with USAA.  I do have a bunch of his military paperwork and SSN, though (the grandmother that helped raise me was his mother).
I thought he had to directly "get" me in for membership.


EQ: 792 | EX: 785 | TU: 781 | Accounts: 2/6 5/12 10/24
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Message 9 of 39
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Super Contributor

Re: USAA membership


@calyx wrote:

@Saeren wrote:

@Hasselfree wrote:

Thank you!  Did they call him to check that a new person added him to their profile?  I'm hoping they just call him and he handles it (but then would he need my member#?)

I would love an auto quote becuse my state is the most expensive one to drive in and it continues to increase.  Arg- my adult kids would benefit from a USAA account too. 


No they won’t do anything. I called them and explained my situation and they said that I would have to get his social security number or member number. 

 

So to this day I have the restricted profile that can’t get any products. 


Question: If I can supply my father's Social, I can be a member?  He's a vet, but we are estranged, so I don't know if he's an account holder with USAA.  I do have a bunch of his military paperwork and SSN, though (the grandmother that helped raise me was his mother).
I thought he had to directly "get" me in for membership.


If he’s a current member with USAA insurance or has ever had USAA insurance, the social should be enough from my understanding of what I was told on the phone. Unless things have changed since I applied late last year. 



01/2019:
02/2020:

Closed: CareCredit $10K, B&H Payboo $7500
Hover over my cards to see my limits!
Goal cards: Cash+, Freedom.
Message 10 of 39
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