USBank

[SoCalifornia]

Do you like banking with USBank? Why or why not? How has the relationship improved your credit options within the lender? I have never stepped inside a branch, but I am beginning to get incentive offers to sign up for their checking account. Cash+ is a consideration next year. I was denied for it earlier this year but perhaps they are casting a line for me to nibble on? 🤦🏽‍♂️

[Anonymous]

Likes:

1)  They are part of the Moneypass network.  The free Gold Checking allows up to 2 no fee ATM transactions per month at other banks that are part of this network.  Even if there is no US Bank that is close, chances are you can still withdraw cash free of charge at other banks.  There are over 33,000 free ATMs.  You can also download the Moneypass app to your mobile phone to easily locate where you can get no fee ATMs.

2)  Their PLOC comes with a Visa card along with checks.  You can transfer money instantly to your checking.

3)  You can select any credit card issued by US Bank and use that as overdraft protection for your checking.  You can also use the PLOC or apply for a Reserve Line.  Currently my Cash+ is selected as my current overdraft protection.

Cons:

1)  Their website and mobile app isn't slow but it feels outdated to me.  Many people have made this comment and I agree with it.

Overall I would recommend them based on my personal experience.  

[Anonymous]

Easily one of the better relationship banks I have dealt with. Strong gold checking. Allows for good relationship rates on investments.

A strong checking or savings relationship with them goes a long way towards their credit card offerings.

[M_Smart007]

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@SoCalifornia wrote:
Do you like banking with USBank? Why or why not? How has the relationship improved your credit options within the lender? I have never stepped inside a branch, but I am beginning to get incentive offers to sign up for their checking account. Cash+ is a consideration next year. I was denied for it earlier this year but perhaps they are casting a line for me to nibble on? 🤦🏽‍♂️

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@SoCalifornia, So far US Bank has been pretty good, I hold a few CC's Cash+ being one of them.

Some complain that they are conservative. I have decnt CL's.

Have both Gold Checking and Savings.

They are a relationship bank. The phone app is not all that great. Website I feel is OK. (could be better)

I find the cards work with no problems. The 2 branches I have visited are friendly.

Money Tranfers from Chase are "real time" and I am not talking "Zelle" and No $300 limit.

So far the experience is pretty good. Just a few website outages, In which they seem to have fixed.

I also think they are at least trying to Improve.

Hope that helps.

[addision]

They are a relationship bank as mentioned before.

I applied for a CC when I had just one checking account with them and I was declined. A few months later with a lower score I was approved for a $7500 credit line, but I had openned a second checking account and two savings accounts in that time (total of 4). My wife still gets no CLI's and a low limit and she only has one acount as well.

So I would say to better your odds, open additional accounts. You don't have to have a high balance in them, I didn't. But just some activity and I think the computer model they use likes the additional accounts.

[M_Smart007]

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@addision wrote:

They are a relationship bank as mentioned before.

I applied for a CC when I had just one checking account with them and I was declined. A few months later with a lower score I was approved for a $7500 credit line, but I had openned a second checking account and two savings accounts in that time (total of 4). My wife still gets no CLI's and a low limit and she only has one acount as well.

So I would say to better your odds, open additional accounts. You don't have to have a high balance in them, I didn't. But just some activity and I think the computer model they use likes the additional accounts.

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Thanks for the added Data Points!  ..

[Remedios]

I opened checking account because I wanted AR, but I've ended up doing a lot of banking with them.
The biggest reason (and biggest difference from my main squeeze Chase) is their approach when you're in the actual branch.
Bankers are by far more involved and empowered. As far as "relationship", I think that boils down to wanting more engaged and involved customer, so they behave accordingly.
If they could not answer my question or provide assistance themselves, they picked up the phone and found someone who could.
On those three occasions I went into the branch, I got the follow up calls from the banker making sure problem did not persist.

So, while in general I prefer to do most banking tasks without human involvement, I find it comforting to know that if there is a need for human involvement, there will be a receptive employee.

Other than that, it's just another major back with two awfully cute credit cards

[icednightpaper]

Gonna echo everyone else and say that they like having a relationship. I opened my Cash+ in branch back in 2017 when I had a much greener profile, and was approved for $5,000 SL. Only reason I was in the branch was to deal with fraud on my Elan card. I know this isn't exactly a data point but I feel it's not one of the most common experiences. I later opened the Gold Checking since there are so many branches in my region. No complaints so far!

[SoCalifornia]

Thanks for the input, guys.  I have known that they are relationship driven, but that's about the sum of it.  I pass by a branch twice daily and they always look very inviting.  

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@Remedios wrote:
I opened checking account because I wanted AR, but I've ended up doing a lot of banking with them.
The biggest reason (and biggest difference from my main squeeze Chase) is their approach when you're in the actual branch.
Bankers are by far more involved and empowered. As far as "relationship", I think that boils down to wanting more engaged and involved customer, so they behave accordingly.
If they could not answer my question or provide assistance themselves, they picked up the phone and found someone who could.
On those three occasions I went into the branch, I got the follow up calls from the banker making sure problem did not persist.

So, while in general I prefer to do most banking tasks without human involvement, I find it comforting to know that if there is a need for human involvement, there will be a receptive employee.

Other than that, it's just another major back with two awfully cute credit cards

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Basically me.  Also, this is the first time I've considered banking elsewhere, being that Chase has also been my main squeeze- for over ten years.  It could be a refreshing venture, since I just wish Chase branches gave me a little more of an inviting feeling.  Too mechanical.