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Problem with Equifax and My Fico

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Anonymous
Not applicable

Problem with Equifax and My Fico

I was not sure where to place this so if it is in the wrong area I apologize.  I have been trying to get My Fico monitoring for about a week now.  I keep getting an error about information being incorrect on Equifax so the order cannot process.  I had My Fico before and never had an issue.  I have contacted My Fico twice about the issue.  I caled Equifax this moring and they said there is nothing wrong on their end and that My Fico is mistaken.

 

What can I do to correct this?  I am not sure what to do now.  I have tried to get my scores from My Fico and Credit Check Total.  Neither of them can process my request beause of Equifax.  How can I get my credit scores?

 

 

Thank you for any replies.

Message 1 of 3
2 REPLIES 2
Cindy_FICO
Administrator Emeritus

Re: Problem with Equifax and My Fico


@Anonymous wrote:

I was not sure where to place this so if it is in the wrong area I apologize.  I have been trying to get My Fico monitoring for about a week now.  I keep getting an error about information being incorrect on Equifax so the order cannot process.  I had My Fico before and never had an issue.  I have contacted My Fico twice about the issue.  I caled Equifax this moring and they said there is nothing wrong on their end and that My Fico is mistaken.

 

What can I do to correct this?  I am not sure what to do now.  I have tried to get my scores from My Fico and Credit Check Total.  Neither of them can process my request beause of Equifax.  How can I get my credit scores?

 

 

Thank you for any replies.


Maybe you should check your Equifax credit report to see if anything is incorrect. You can get a free credit report from https://www.annualcreditreport.com/index.action

Message 2 of 3
Anonymous
Not applicable

Re: Problem with Equifax and My Fico


@Cindy_FICO wrote:

@Anonymous wrote:

I was not sure where to place this so if it is in the wrong area I apologize.  I have been trying to get My Fico monitoring for about a week now.  I keep getting an error about information being incorrect on Equifax so the order cannot process.  I had My Fico before and never had an issue.  I have contacted My Fico twice about the issue.  I caled Equifax this moring and they said there is nothing wrong on their end and that My Fico is mistaken.

 

What can I do to correct this?  I am not sure what to do now.  I have tried to get my scores from My Fico and Credit Check Total.  Neither of them can process my request beause of Equifax.  How can I get my credit scores?

 

 

Thank you for any replies.


Maybe you should check your Equifax credit report to see if anything is incorrect. You can get a free credit report from https://www.annualcreditreport.com/index.action


Thank you for the reply.  I received it and I have checked it and everything is correct on it. Address, Social, spelling of name, etc.  I also called them and they say there is nothing wrong.

Message 3 of 3
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