Capital One check for upgrade link

[Anonymous]

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@MyLoFICO wrote:

Attempt #1 - Failure

I took the liberty of removing the superfluous greetings and validations to shorten the read. .

Hi, this is Sherlock. Whom do I have the pleasure of chatting with today?

You 04:36 PM

Hey, Sherlock. My name is MyLoFICO. I was wanting to check and see if my Quicksilver is eligible for an upgrade?

Sherlock 04:36 PM

I appreciate that you have contacted us to check on this. I would be glad to access your account and check that for you. Bear with me for just a moment while I review the account.

You 04:38 PM

Sure thing

Sherlock 04:39 PM

Thank you for your patience.

MyLo, I have reviewed your account and I see that currently I do not see a upgrade offer available on the account.

You 04:39 PM

Ok. I figured that might be the case. Is there a way I can check for upgrade eligibility online without having to go through Chat or the phone?

Sherlock 04:41 PM

I’d be happy to show you how you can check if you are eligible for the upgrade offer.

Sherlock 04:41 PM

If you have available offers displayed, then you are eligible to upgrade your card or change the rewards program.

Sherlock 04:41 PM

From the postlogin interstitial page, click Upgrade Now, to be directed to the Rewards Upgrades page.

You 04:42 PM

I don't see the upgrade now after login.

Sherlock 04:42 PM

If there is a offer available, then it will show up on your online account.

You 04:43 PM

That is odd. On my last upgrade it wasn’t there and the guy in chat said he saw one available. When I upgraded to the QS with no fee in April

Sherlock 04:43 PM

I understand that, however all the upgrade offers will not show up on your online banking account.

You 04:44 PM

And there is no way I can check myself? That seems kind of counterproductive for the customer.

Sherlock 04:45 PM

I'm sorry, there are not other options available, however you can get in touch with us anytime and we are available to help you 24/7.

You 04:45 PM

Well, I guess that will have to do. I appreciate your help.

Sherlock 04:46 PM

Thank you. I appreciate your understanding.

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Oh... How I hate script readers...

[Anonymous]

It's working again! Let er rip tater chips!!!!

[galahad15]

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@Anonymous wrote:

It's working again! Let er rip tater chips!!!!

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Worked when I tried this morning as well! 

[Anonymous]

Working and I got the Quicksilver upgrade offer. Let's see if it works...

BINGO! I now have a 0% annual fee Quicksilver!

[Anonymous]

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@Anonymous wrote:

Working and I got the Quicksilver upgrade offer. Let's see if it works...

BINGO! I now have a 0% annual fee Quicksilver!

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Awesome!!! Congratulations!

[CYBERSAM]

Congrats!

This is a great find 👍Thank you posting it OP

[cmm89]

Quick question -- there are a lot of pages on this forum and I'm at work or else I'd look through every page for my answer.

Cap1 Platinum was the first unsecured card I was approved for as I was rebuilding. Cap1 offered me an upgrade from Platinum to Quicksilver (not One), same credit limit of $300 (LOL), no annual fee, same APR. Is it worth it to upgrade?  I'm still going to SD this card as I have an AmEX ($500 CL), Discover IT ($1,200 CL), Chase FU ($1,500 CL), BofA Travel Rewards ($3,700 CL), and NFCU Go Rewards ($2,100 CL).

Hmmmmm.....

[Anonymous]

I'm a little concerned, though it's probably nothing. The approval splash screen said I could continue to use my current Platinum until the new card comes in (and start earning rewards), so I went to Amazon and placed an order a few minutes ago. I usually get a confirmation of payment almost immediately over my phone app, but so far not yet. Also, the account information hasn't updated - it still says "Platinum". Is that usual?

EDIT: I guess I was worrying about nothing. Just checked my Capital One Wallet app on my iPhone and the card image has upgraded to Quicksilver, though the transaction hasn't processed yet.

[Anonymous]

Yes cmm89, I'd take that offer to upgrade for sure. Better chance the QS will grow for you too!

Joe8185, I wouldn't worry just yet. Amazon doesn't always charge your credit card right away on orders. Give it a few. You should see the notification soon!

[Anonymous]

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@Anonymous wrote:
Yes cmm89, I'd take that offer to upgrade for sure. Better chance the QS will grow for you too!

Joe8185, I wouldn't worry just yet. Amazon doesn't always charge your credit card right away on orders. Give it a few. You should see the notification soon!

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OK - I guess I'm just used to them processing almost immediately. My account info has updated and now shows the card as being a Quicksilver, so I guess I was just being too nervous about that - it was nearly an hour and a half ago, after all!

EDIT: And there we go...approved. Pure nerves, that's all it was.