Those who want an app should definitely bring it up, but I wouldn't expect "Craig" or "Creig" to be a decision-maker who can do anything beyond passing the feedback along (or not).
Is this a PayPal MC, or a whitelabel similar card from Sync? I ask because I don't think PPMC has a foreign transaction fee?
I recently received a mail offer for Synchrony 2% MasterCard with following terms:
0% apr for 1 year
19.49% apr after
3% foreign transaction fee
2% cashback on everything via monthly credit
$150 bonus, when spend $1500 in the first 3 months.
So I applied and received instant approval for SL $7,000. They pooled Experian and my fico was around 732.
A week later, I received the card. Also this card is NOT world MasterCard!!!
I installed Synchrony Bank Financial App through Apple store and tried to setup my new account. Error. Error. Error!
So I decided to call customer service number on the back of the card. I was notified that this Synchrony 2% MasterCard does NOT have an application. Are you serious? And that they will change $10 if I need to make a payment on the phone. Wow!!!??? Ok, they don’t even have a dedicated website for this card and you need to go to reviewmyaccount.com
I did not realize that Synchrony Bank is so behind on technology. I talked to one of the managers name Craig or Creig (he said that he also uses to manage the Toys-r-us card) and that nobody ever complained about not having the application. He said that we they will need more complaints before they will make one. Folks, please call the phone number on the back of your card and ask to talk to Creig !!! He will make formal complaint! So far this is my first credit card that I have to go to strange website to access my card. Not happy. Please help to make things better for everybody. Thank you
While a mobile app is nice for checking bits of account activity on the go, me, as a dinosaur, prefers the big screen of a PC web site to really get things done, and to get PDF statements I can download to memorialize.
The Apple Card, as All iPhone, Only iPhone, is annoying in this regard.
Congrats on your card approval.
.... I talked to one of the managers name Craig or Creig ...
I tried and got one named Greg (or Grey). He didn't think my vote would count because I don't have a card. I said it should count twice because I won't get a card until they get with the times. He said LOL, in not so many words. I said I'll LOL my business elsewhere in not so many words.